They will be redirected to either sign in with their PayPal account or to checkout as a guest with their email and debit/credit card credentials. If your client decided to pay with PayPal, they must go through a few more steps in order for the payment status to show as PAID. If you haven't received the payment in your PayPal account, but you see a PENDING order in your PhotoBiz account that may indicate that your client did not follow the entire payment process with PayPal's API. Once your client hits the SUBMIT button at checkout, you will be notified that an order was received, but if the status is pending, that means that PayPal has either not received payment or the payment is still being processed and will need verification from you. The latter is usually the most likely reason. This is the address used by PayPal to come back to your store. Verify that your Store URL is valid and corresponds to your store. While viewing the 'Store' tab, scroll down to 'Store URL' section. Go to Settings > General > Store Settings. ![]() If you have set up a link you can send that but make sure the buyer ticks the goods/services option to pay (if the f/f option is available in your country). Check to make sure your settings are reflecting the correct Store Name: Log into your Online Store Manager. ![]() Your phone number identifies your Paypal account if using the app. This can happen for a few reasons you may need to verify account credentials like a phone number or email on PayPal, you may need to accept the payment in your PayPal account manually, or your client hasn't fully gone through submitting payment using PayPal's system. 1.The email address you use with Paypal identifies your Paypal account and is all someone needs to pay you. Why does your payment status for PayPal orders show as PENDING.
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